What files can I upload?⌄
Invoices, AP exports, payment reports, vendor statements, contracts, purchase orders, rate sheets, and ZIP files. You can send mixed-format AP records; the first review does not require a clean template.
Do you need access to our accounting system?⌄
Not for the initial scan. You can start with exported invoices, payment reports, statements, contracts, rate sheets, and supporting files.
What should we avoid uploading?⌄
Do not upload bank credentials, payroll records, tax identifiers, medical information, or unrelated personal data. If sensitive supporting detail is required, agree on handling terms before sending it.
Can security or legal review the process first?⌄
Yes. If your company needs an NDA, DPA, retention schedule, questionnaire response, or security review, book a recovery review before uploading AP records.
Will you contact vendors automatically?⌄
No. Customer approval is required before any vendor outreach, claim submission, or recovery request.
What counts as a recovery?⌄
A recovery may include a refund, credit, corrected balance, offset, or confirmed reduction tied to a validated overcharge. Final fee treatment is governed by the customer agreement.
Is this only duplicate payment review?⌄
No. Duplicate payments are one category. InvoiceAudit.com also reviews contract mismatches, pricing errors, missing credits, incorrect fees, statement discrepancies, and savings opportunities.
What if the scan finds nothing?⌄
Then there is no recovery fee. Your team still has a structured review of duplicate-payment, credit, rate, fee, and statement-mismatch patterns.
How long does this take?⌄
The first step is uploading files. Timing depends on file volume, document quality, and whether contracts or statements are included.